FAQ
Requirements
Can I use my international driver's license?
Valid drivers licenses issued in your state or country is acceptable as well as international licenses.
Do I need insurance?
Yes, insurance is required by state law. If you own a car in the United States, contact your insurance company to confirm your policy is transferable to a rental car for Collision, Liability, and Uninsured Motorist.
If your policy does not cover rental cars and or you do not have auto insurance, you will be required to purchase our insurance or travel insurance.
What are your age requirements?
Primary renters/drivers and all additional drivers must be 21 years of age or over, have a valid drivers license, have a credit or debit card, and must present proof of full coverage insurance. If you do not have insurance, you can purchase vehicle and liability protection from us. Renters and or drivers under 21 years of age (18 years to 20 years) of age must have their personal full coverage insurance that is transferable to rental cars. We do not provide collision and liability insurance coverage to renters under 21 years of age.
Service
Do you pick up and drop off customers?
Yes, we provide pick up and drop off services to customers that need to be picked up from their home or hotel and need a ride back to thier home or hotel.
Do you deliver and pick up the vehicle?
Yes, we provide vehicle delivery and pick up service.
Do you pick up at the airport?
Yes, we pick up from the airport.
Do you deliver to hotels, home or offices?
Yes, we offer delivery service to hotels, homes and offices (credit card owner must be present to sign the rental contract.)
Method of payment
What forms of payment do you accept?
We accept Cash, Zelle, Wire Transfer, Credit Card, Debit Card, PayPal.
Can I use another persons credit card to rent and or pay for a rental vehicle?
Yes you can, but the card holder must be physically present on the day of the rental vehicle pick up with two forms of identification to sign the rental contract. (Passport and Drivers license).
Deposit
Do I need a deposit?
When renting a car with a debit card, cash, wire transfer, zelle, a deposit is required to cover incidental charges such as but not limited to tolls, fuel, deductible, miles, rental extention, and late fees. The deposit is returned on the day our vehicle is returned.
How much is the deposit?
Deposit amount varies based on the type of vehicle being rented, and your insurance deductible starting from $300.00 to $25,000.00. If you have full coverage insurance on your personal automobile, your deductible is the minimum deposit you will be required to pay in addition to payment for the full rental period.
Type of vehicles
What type of cars do you carry in your fleet?
We have economy, compact, mid size, standard size, full size, convertibles, vans, SUVs, specialty and exotic vehicles.
Do you have automatic or stick shift cars?
We have automatic cars and stick shift cars. Make sure you ask for a stick shift in advance, as most of our vehicles are automatic.
Do you have air conditioned cars?
Yes, all our cars have air conditioning.
Do you rent cars by the hour?
Yes, cars can be rented by the hour however a full days cost will be applied.
Accessories
Do you offer accessories with your rentals?
We do have accessories that can be rented with the vehicles. The accessories are Baby Seats, Sim Cards, Wi-Fi hotspots.
Additional charges
Is there an additional charge for more than one driver?
Yes, each additional driver is subject to additional driver charge when a rental vehicle will be driven by more than one person.
Is there an additional charge for fuel?
Fuel can be repurchased, or the vehicle must be returned with the same amount of gasoline the vehicle had when it was rented.
Is there an additional charge for underage drivers or renters?
Yes, drivers or renters 18 to 20 years young pay $20.00 per day, drivers or renters 21-24 years young pay $9.99 per day.
Out-of-state
Can I drive out-of-state with your vehicle ?
Our vehicles are for use within Florida State only. You can inquire about our out of state vehicles, rates and the terms and conditions.
Monthly Special
If I rent a vehicle for a month can I get a good price?
Yes, vehicles can be rented by the month (4 weeks) at a discounted price.
Discounts
Do you have AAA, travel agencies or airline employee discounts?
Yes, we offer discounts to members of any one of these associations.
Do you offer coupons?
Yes we do, you can print it out from the web site when available.
Returning vehicles
If I have a flight leaving during your closing hours, is there anywhere I can leave your vehicle?
Yes, we have after hours drop off service. Let us know in advance for instructions on where to leave your rental vehicle after hours.